SHIPPING POLICY

Last Updated: July 20, 2026

At Vyvve Beauty, we are committed to delivering your beauty and wellness essentials as quickly and safely as possible. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

By placing an order with Vyvve Beauty, you agree to the terms outlined below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Please note that processing times may be extended during:

Holiday seasons
Promotional events
New product launches
Periods of high order volume

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed, you will receive a shipping confirmation email.

Shipping Rates

Shipping costs are calculated during checkout based on factors including:

Shipping destination
Package weight and dimensions
Selected shipping method

Any available free shipping promotions will be displayed at checkout.

Estimated Delivery Times

Delivery times vary depending on your location and selected shipping method.

Typical delivery estimates are:

Domestic Orders: 5–10 business days
International Orders: 7–20 business days

These estimates are provided by shipping carriers and are not guaranteed.

Unexpected delays due to customs processing, weather conditions, carrier disruptions, or other circumstances beyond our control may occur.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking information (when available).

Tracking updates are provided directly by the shipping carrier and may take up to 48 hours to appear after shipment.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

Vyvve Beauty is not responsible for orders that are delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we will do our best to assist, we cannot guarantee changes can be made once an order has entered processing.

Beauty Devices & Wellness Products

Certain beauty devices, skincare products, and wellness supplements may ship separately depending on supplier availability or warehouse location.

If your order contains multiple items, they may arrive in separate packages with individual tracking numbers.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery timeframe, please allow a few additional business days for carrier updates.

If your shipment cannot be located, contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Shipments

If your order arrives damaged, please notify us within 72 hours of delivery.

To help us process your request, please provide:

Your order number
Clear photos of the damaged product
Photos of the shipping packaging
A brief description of the issue

Once reviewed, we will determine the appropriate resolution, which may include a replacement, store credit, or refund.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Vyvve Beauty is not responsible for customs-related delays or additional import charges.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:

Severe weather
Customs inspections
Transportation disruptions
Carrier delays
Supply chain interruptions
Natural disasters

We appreciate your patience and understanding should these situations arise.

Contact Us

If you have any questions regarding shipping or your order, we're here to help.

Vyvve Beauty Customer Support

Email: support@vyvvebeauty.com

We aim to respond to all shipping inquiries within 24–48 business hours.